Thursday, February 28, 2008

Steps for innovation

These are some of initial steps towards the creation of a product enterprise in the technology space.


This process works very well in the western context ( silicon valley and other such regions ); However, the industry is not as mature in India though things have improved significantly than the earlier decade. However, Seed and Angel stage from professional setups is probably still a struggle in India..But surely improving !!!

mobile operators - approach to customers

We have seen tremendous growth in the mobile industry in the past few years in India. This industry must have grown much faster than any other industry in the last 6-7 years. This can also be derived from the fact that the stock of Bharti Airtel IPO stock was around less than 100 INR but it now trades at 850 INR on the Indian stock exchange ( I'am discounting any stock splits, if they have happened )..Easily a ten fold growth !!!

Pause for a moment and think how have you been personally treated by any of the operators considering the below facts:

- The rates have been gradually coming down ( from around 8 INR per minute in late 90's to around0.5 INR per min currently )

- More Value added services exist for the operators/users

- users have been paying less for voice but has been made up by expenses on the data side ( sms, ring tone etc )

- Pre Paid model has been a great success.

Now, by actually thinking back ..I feel that operators have been arrogant and not taking care of its loyal customers.

-Do you wonder why the new subscribers always end up getting the better rates ?

-If you are a post paid customer, has your monthly bill actually reduced though the rates/min have reduced ?

-Do you always struggle to get best deal for yourself ?

-Do you to always tell the opearator that you are a loyal customer OR have they ever come back to you because of loyalty ?


It may actually hurt you if you are loyal ....Just Pondering ..

shopping Vs Buying

In the online world and that includes the mobile world..fine line of difference that would be very important between 'buying' and 'shopping'

-Shopping is one stage earlier to buying
-Shopping is the intent to buy and later the technology ( read search ) enables one to actually perform 'buying'

iPhone

IPhone has been a great hit eversince its release...My own view was it is going to be very popular with in the consumer space while I was not sure of the impact in the enterprise space.

The latest findings state that iPhone has been a great hit in the enterprise space as well as seen from the below link from zdnet:

http://news.zdnet.com/2100-1035_22-6232280.html

59% satisfaction levels in the business customers is a great achievement for the recently released mobile phone, which leaves RIM to the second place, which has been a established player in this space.

My own assessment is that iPhone is going to change a lot of dynamics in the coming months in the Mobile ISV and Enterprise space considering that iPhone SDK is not yet available. ( It should be available soon - next 2-3 weeks ).

Following activities are bound to begin in the next few months:

- Porting of application on other platforms to iPhone
- New applications ( using enhanced features of iPhone )
- More and more partnerships !
- Market share of each of the incumbents changing significantly forcing them to innovate or partner.

In my view iPhone and Android are key happenings moments in the mobile world ....We will need to still see if they can turn out to be the 'defining moments' ...

Saturday, February 23, 2008

Introductory blog

I intend to start the blog postings that reflect my own experiences in Technology, Business and Economy. I'am not an expert in any of these. I feel belittled when I compare myself with some of the other folks that I have interacted in these areas. So, my postings will not be an expert opinion but my own thoughts or imagination ..and hence the title of my blog - thoughts, paradoxes, Contemplation ..

Technology landscape will be continuously changing. I have been part of this change since last decade or so. The change has affected the way we perceive information and act on the information. The world suddenly looks a smaller place that what it used to be earlier. For instance, the mobile phone revolution is one example of technology and its effect on everyday life. We can keep pondering about the same ..Imagine our life in 90's and compare it our life with or without mobile phone in 2008.

World is continuously under the influence of new business models, new businesses, new business ideas..I also observe that business environment is cyclic ..old 'unsuccessfull' models can suddenly become successfull in a new environment. I will try to provide some of my inferences through the postings

Economics - When I had this as a subject in my engineering ( B.E ), I probably had no clue about what it means or what it is intended to mean ..However, I have been having more interest in this topic for the last 6 years ( by no means it is is significant time ). My studies at Asian Institute of Management, Manila has furthered the interest in this area.